Our privacy note

What we keep

• Your mobile number, your name, your email if you give one, and your time zone.
• What you say in calls, texts and voice notes to Alloovium: the audio, and the words written from it.
• Your scribes: the pages you set up for Alloovium, and the records we write from what you say. Also the texts and emails we send you.
• Texts you send to the line before you sign up. We keep them so the line has the context when you do.
• How the product is used: which steps people take, when, and how long they take. Never what you said or wrote.

Why

To write your scribes and send them to you by text and email, and to make the service work. Nothing else.

Who sees it

You do. Our team can see it to give you support. We do not sell it, and we do not use your words to advertise.

If you share a page, the people you add see what it collects. A person who fills it in by phone gets their own copy of the page. Each email address you add gets the record of each call, and can stop those emails with the link in each one. If someone shares a page with you, the record of each call you make on it goes to them and to the people they added. If you ask Alloovium to email a record to someone in your People register, they get that record.

Calls and voice notes are recorded

Calls to the line and the voice notes you send are recorded, and kept. By ticking the box when you sign up you agree to that, and to getting texts from us about your scribes.

AI apps you connect

You can connect an AI app, such as Claude, ChatGPT or Microsoft Copilot, to your diaries. It can then read your diaries, your diary questions and your settings when you ask it to. It cannot change, delete or send anything. Your diaries can include incident notes, such as an injury on site.

What the app reads goes to the company that runs it (Anthropic for Claude, OpenAI for ChatGPT, Microsoft for Copilot), under your own account and their terms. We keep only that you connected the app, when it was last used, and which tools it used, never what it read. You can disconnect an app at any time in Settings, and its access ends at once.

How long

We keep your data until you delete your account.

Stopping texts

Reply STOP to any text from us and the texts about your scribes stop. Reply START to turn them back on.

Deleting your account

You can delete your account. Sign in and use Delete my account, or write to privacy@alloovium.com. We then remove your name, email and time zone, your scribes, your questions and reminders, your texts and the words we wrote from your calls and voice notes, and your recordings, including the copies kept to run the service. Your number is then free to sign up again as a new account.

The services that help us run Alloovium keep their own records under their own terms, for their own periods. We ask them to delete yours if you ask us to.

If you were added to a company's workspace, what you recorded there belongs to that company's records and is not deleted when you delete your account. Only your own workspace, and what the line kept for your number, are.