Alloovium

Delete your account

Use this page to request deletion of your Alloovium account and associated personal data. You do not need to reinstall the mobile app.

We verify that the request belongs to you, remove your account and personal data that we are not required to retain, and confirm the outcome. We aim to process requests within 30 days and will explain any delay.

We will review your personal data in shared project records as part of the request. If any data must be retained for legal obligations, we will explain which data, why and for how long. Requesting account deletion does not delete your organisation’s projects or cancel its subscription.

What happens next

  1. Submit a request below. Signing in verifies the account making the request.
  2. Keep the request reference. Your account has not been erased when the request is saved.
  3. We review the account and associated personal information, including shared content, and tell you the outcome and any legally required retention.

Uninstalling the app only removes local app data. Turning off AI stops new requests from that app; neither action deletes information already held by the service. Save any unsent work you need before clearing the app.

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Cannot sign in?

Email support@alloovium.com from the address associated with your account, with the subject “Alloovium account deletion”. We may ask for information needed to verify ownership. Never send your password.

You can also start a request in the mobile app under Settings → Privacy and account → Delete my account.

Read the privacy policy